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Field Driver - Customer Assistance Representative - Austin, TX

Austin, TX
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Progressive Leasing is hiring a full-timeField Driver – Customer Assistance RepresentativeinAustin, TX. In this role, you will play a key role in supporting Progressive Leasing’s Operations Recovery team by ensuring timely pick-up of returned merchandise from customers or collecting on past-due accounts, while providing the highest level of customer service with integrity and respect.

What You’ll Do:

  • Pick-up and secure merchandise, while utilizing a company vehicle
  • Work a flexible schedule Monday thru Saturday (Sunday off!)
  • Make contact with customers at their residence to discuss account and/or recover merchandise
  • Load, secure and protect products in delivery vehicle and safely transport merchandise between client homes and regional Hub centers
  • Routinely lift merchandise “dollying”, loading, unloading, securing and protecting heavy merchandise

Minimum Experience & Qualifications:

  • High School Diploma or GED
  • Previous warehouse, logistics, laborer, and/or driver experience is helpful
  • Must be at least 21 years of age
  • Have a satisfactory MVR (driving record), valid driver’s license, and D.O.T. physical certification in states that require it
  • Able to regularlylift 25-50 lbs. without assistance or push and pull up to 100 lbs. using a dolly and other safety equipment
  • Maintain a professional appearance and have great communication skills
  • Bilingual (Spanish and English) a plus, but not required

Compensation, Perks & Benefits:

  • Competitive Compensation up to$15.00 per hour with Monthly Bonus Potential
  • Full Health Benefits - Medical/Dental/Vision
  • 401k, Paid Time Off and Tuition Reimbursement


Founded in 1999, Progressive Leasing, a wholly-owned subsidiary of Aaron’s Inc. [NYSE: AAN], is a steadily growing company, already surpassing $1B in revenue. Our scalable customer payment software products provides lease-purchase technology solutions through 26,000+ retail locations in 45 states.

Progressive Leasing does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business. All new hires must pass a pre-employment criminal background check and drug test.