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Lead Delivery Manager (Remote) Draper, Utah

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Progressive Leasing is hiring a Lead Delivery Manager (Remote). Reporting to the VP, Research & Development, you will work cross functionally with other teams at Progressive in order to achieve goals and objectives. Research & Development is the newest addition to the Progressive Leasing organization, launched in January of 2021 with the mission to explore and develop innovative ways to better serve both our consumers and retail partners. The team is responsible for researching and experimenting with emerging technologies while also building customer-centric products and services that help the customers we serve.  

This role can be performed remotely anywhere in the US or from one of our office locations in Draper, UT or Glendale, AZ.


Progressive Leasing is committed to delivering world-class technology solutions. To accomplish this, we are seeking a detail-driven Lead Delivery Manager to serve as a key resource and partner for our Technology teams. This role will have a focus on project management and process coaching within the Progressive software development teams along with the expectation of involving themselves in initiatives that drive organizational change. This individual contributor role will be pivotal in driving solid execution of advanced concepts within the areas being served in order to maximize the delivery of value to our internal and external customers and retail partners. 


  • Coaches, mentors, and partners with other Delivery Managers to drive continuous improvements to advance process maturity including process definition, template design, project and change management best practices into repeatable operational processes
  • Contributes to the design and implementation of enterprise Agile methodology, SAFe or equivalent SDLC across the organization to coordinate dependencies and collaborate with other teams
  • Identifies organizational impediments and participates in efforts to mitigate or eliminate same in partnership with others
  • Improve delivery consistency and alignment with strategic objectives from initiation to implementation
  • May manage projects with expansive enterprise complexity and scope, often with critical stakeholder interaction
  • Develop minimally viable project plans with milestones (i.e. iterative deliveries) to ensure scope, business value, stakeholders, cost, estimated timelines, risks and constraints are understood by delivery team
  • Facilitate the identification of areas of risk and develop appropriate mitigation strategies and escalation paths as appropriate
  • Ensure that progress updates and milestones are documented and presented transparently and in a timely manner to appropriate organization leaders
  • Remove team level impediments and clear the path for effective delivery of value to customers; escalate when appropriate
  • Process health coach; identification of trends to empower teams to work toward measurable process improvements and best practices resulting in more effective delivery process
  • Facilitates discussions to break down barriers, drive resolution of conflicts, identify alternate approaches to solve problems


  • 8+ years of combined project management, scrum master and development work experience required, with at least 5 years using Agile methodologies
  • Proven experience with enterprise-size projects in multiple technologies and functions
  • Advanced knowledge and proven expertise in project management tools such as Jira, Rally
  • Flexible and open to changing priorities in a fast-paced environment yet still able to balance compressed timeframes all while maintaining the highest levels of customer service
  • Strong interpersonal skills with the proven ability to interact confidently and professionally with all levels within the organization, including senior executive leadership
  • Keen attention to detail, commitment to quality, critical thinking, and exceptional judgment
  • Strong work ethic and high initiative
  • Team player with forward lean and optimistic outlook
  • Demonstrated ability to coach and mentor others as well as strong conflict management and facilitation skills
  • Bachelor’s degree or equivalent experience
  • Agile and/or Scrum certification 


  • Advanced Agile certification a strong plus
  • PMP or similar certification


  • Competitive Compensation; Eligible for STI + LTI
  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave
  • Company Matched 401k
  • Paid Time Off + Paid Holidays + Paid Volunteer Time
  • Diversity Alliance Resource Groups
  • Employee Stock Purchase Program
  • Tuition Reimbursement
  • Charitable Gift Matching
  • Job Required Equipment & Services Will Be Provided


Progressive Leasing(NYSE: PRG) is the largest and longest-tenured virtual lease-to-own provider in the United States. The Company’s mission is to provide simple and affordable purchase options for credit challenged consumers. Over the last 20+ years, Progressive Leasing’s alternative lease-purchase options have helped millions of customers with less than perfect credit acquire needed items with ease. Progressive partners with 30,000retail stores, helping to drive increased revenue and improve customer satisfaction. Learn more

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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