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Customer Payment Assistance Representative - $13/HR + BONUS!

Glendale, AZ
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Progressive Leasing is searching for individuals that know how to work hard, and have a good time!  We're currently hiring Customer Payment Assistance Representativesto join our amazing team. This role is responsible for in-bound/out-bound calls, collecting on accounts that are 1-59 days (or less) past due. Join an organization that offers a competitive salary with a competitive monthly bonus, great people contributing to a fantastic corporate culture, and an opportunity to get started on your career path.  Apply Today!

Position Details:

  • Start Date: Monday, January 7, 2019
  • Full-Time position
  • Schedule: Multiple shifts -- 6:00 AM-2:30 PM or 11:30 AM-8:00 PM (rotating Saturdays 6:30 AM- 3:00PM required)
  • Compensation: $13/HR + BONUS! 
  • Speak Spanish? We offer an additional 5% to your base pay!

What You’ll Do:

  • Responsible for in-bound and out-bound calls, collecting on accounts that are < 60 days pastdue.
  • Provide top tier support and service to our customers

Minimum Experience & Qualifications:

  • Customer Service and prior collections experience with impeccable interpersonal skills
  • Excellent verbal and written communication skills
  • Computer & Typing literacy/proficiency, working with multiple software applications/screens simultaneously
  • Phone Experience in a customer service/call center environment preferred
  • High school Diploma or GED equivalent, must also be 18 years or older

Compensation, Perks & Benefits:

We know that talented people are attracted to companies with long term success, an amazing culture and one that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired we offer;

  • Base pay of $13/hr with opportunity for a VERY competitive monthly bonus PLUS a 5% Shift Differential for PM roles, 5% Shift Differential for Spanish speaking positions 
  • Medical/Dental/Vision Coverage, Life Insurance, 401K, PTO, Holiday Pay and Tuition Reimbursement
  • Subsidized commuter pass/public transportation
  • Unlimited Learning Potential and Career Opportunities! We provide on-the-job-training and are dedicated to promote from within. Over 50% of our positions are filled by internal employees.


Founded in 1999, Progressive Leasing, a wholly-owned subsidiary of Aaron’s Inc. [NYSE: AAN], is a steadily growing company already surpassing $1B in revenue. Our scalable customer payment software products provide lease-purchase technology solutions through 26,000+ retail locations in 45 states.

Progressive Leasing does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business. All new hires must pass a pre-employment criminal background check and drug test.