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Customer Payment Assistance Representative - $13/HR + BONUS!

Glendale, AZ
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Progressive Leasing is searching for individuals that know how to work hard, and have a good time!  We're currently hiring Customer Payment Assistance Representativesto join our amazing team. This role is responsible for in-bound/out-bound calls, collecting on accounts that are 1-59 days (or less) past due. Join an organization that offers a competitive salary with a competitive monthly bonus, great people contributing to a fantastic corporate culture, and an opportunity to get started on your career path.  Apply Today!

Position Details:

  • Start Date: Monday, May 6, 2019
  • Full-Time position
  • Schedule: Multiple shifts -- 9:00 AM-5:30 PM or 10:30 AM-7:00 PM (rotating Saturdays 5:30 AM- 2:00 PM required)
  • Compensation: $13/HR + BONUS! 
  • Training: 9:00 AM -6:00 PM,first three weeks
  • Speak Spanish? We offer an additional 5% to your base pay!

What You’ll Do:

  • Responsible for in-bound and out-bound calls, collecting on accounts that are < 60 days pastdue.
  • Provide top tier support and service to our customers

Minimum Experience & Qualifications:

  • Customer Service and prior collections experience with impeccable interpersonal skills
  • Excellent verbal and written communication skills
  • Computer & Typing literacy/proficiency, working with multiple software applications/screens simultaneously
  • Phone Experience in a customer service/call center environment preferred
  • High school Diploma or GED equivalent, must also be 18 years or older

Compensation, Perks & Benefits:

We know that talented people are attracted to companies with long term success, an amazing culture and one that provides competitive pay, comprehensive benefits and outstanding career advancement opportunities. If hired we offer;

  • Base pay of $13/hr with opportunity for a VERY competitive monthly bonus PLUS a 5% Shift Differential for PM roles, 5% Shift Differential for Spanish speaking positions 
  • Medical/Dental/Vision Coverage, Life Insurance, 401K, PTO, Holiday Pay and Tuition Reimbursement
  • Subsidized commuter pass/public transportation
  • Unlimited Learning Potential and Career Opportunities! We provide on-the-job-training and are dedicated to promote from within. Over 50% of our positions are filled by internal employees.


Prog Leasing, LLC, a wholly-owned subsidiary of Aaron’s, Inc (NYSE: AAN), is the largest and longest-tenured virtual lease-to-own provider in the United States. The company’s mission is to provide simple and affordable purchase options for credit-challenged consumers. Over the last 19+ years, Progressive Leasing’s fair and transparent NO CREDIT NEEDED lease-to-own option has helped millions of customers and their families, even if they have less-than-perfect credit or an inability to pay for their purchase upfront. Progressive has also helped more than 27,000 retail stores drive increased revenue and improve customer satisfaction. Learn more at

Progressive Leasing does not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.